Shipping policy
SESSY
Shipping Policy
Sessy is a brand owned and operated by ECJPYC Corporation, a Delaware corporation (the "Company," "we," "us," or "our").
This Shipping Policy explains how, where, and when we ship orders placed at eatsessy.com (the “Site”). For cancellations and order issues, please also see our Cancellation Policy and Return Policy.
Effective Date: June 29, 2026
1. Where we ship
Right now, we ship within the contiguous United States only. We’re not yet able to ship to Alaska, Hawaii, U.S. territories, or international addresses. We hope to reach more places soon, so if you’d like Sessy in your area, drop us a line at hello@eatsessy.com.
2. Order processing
Orders are typically processed and on their way within a couple of business days. Orders placed on a weekend or holiday begin processing the next business day. During launches or promotions, processing may take a little longer; thanks for your patience.
3. Shipping and estimated delivery
Most orders arrive within five to seven (5-7) business days of being placed. Delivery estimates aren’t guaranteed, and once your package leaves our fulfillment center, transit time depends on your location and the carrier.
4. Shipping rates
Shipping rates are calculated at checkout based on your order and destination. Any free-shipping offer or threshold will be shown at checkout before you pay.
5. Order tracking
When your order ships, we’ll email you a confirmation with tracking information. Please allow a little time for tracking to begin updating after you receive it.
6. Shipping delays
Once an order leaves our fulfillment center, delivery is in the carrier’s hands. We’re not responsible for delays caused by the carrier, weather, or other events beyond our control.
7. Incorrect or undeliverable addresses
Customers are responsible for entering a complete and accurate shipping address at checkout. We’re not responsible for orders delayed, lost, or returned to sender due to an incorrect or incomplete address. If you catch an error right after ordering, email orders@eatsessy.com as soon as possible and we’ll do our best to help. Once an order has shipped, address changes must be handled directly with the carrier, and any carrier fees are the customer’s responsibility. See our Cancellation Policy and Return Policy for more.
8. Lost or “delivered but not received” packages
If your package doesn’t arrive, whether tracking never updates or shows it as delivered when you don’t have it, email orders@eatsessy.com and we’ll help you open a claim with the carrier. Please reach out promptly so the claim stays actionable. Once the carrier completes its investigation, we’ll work with you on the right resolution.
9. Damaged in transit
If your order arrives damaged, we’ll make it right. Email orders@eatsessy.com with your order number and, if you can, a few photos of the product and packaging. See our Return Policy for details.
Contact
ECJPYC Corporation (d/b/a Sessy)
363 Bond Street, Brooklyn, NY 11231
Email: orders@eatsessy.com
eatsessy.com
