Terms of service
SESSY
Terms of Service
Last updated: July 2, 2026
Welcome to Sessy. This website and online store at eatsessy.com, together with all related information, content, features, tools, products, and services offered through it (the "Services"), are operated by ECJPYC Corporation, doing business as Sessy ("Sessy," "we," "us," or "our"). Our Services are powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced in them (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you visit, interact with, or purchase from the Services. Please read these Terms carefully, because they contain important information about your legal rights, including warranty disclaimers, limitations of liability, and important information about the food products we sell.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.
1. Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents in your household to use the Services on devices you own or control.
To use the Services, including browsing our online store or purchasing any product, you may be asked to provide information such as your name, email address, and billing, payment, and shipping details. You represent and warrant that all information you provide is true, current, and complete, and that you have all rights necessary to provide it.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person. Please notify us promptly at hello@eatsessy.com if you believe your account has been accessed without authorization.
2. Our Products and Natural Variation
We make every effort to display and describe our products accurately. However, the colors, textures, and overall appearance of products may differ from how they appear on your screen because of differences in devices, displays, and settings.
Our products are food items made with natural ingredients. Natural variation in color, aroma, texture, viscosity, sediment, and settling or separation is normal and is not a defect. For example, oils may vary in color and may turn cloudy or solidify when cold, and pastes and sauces may darken, thicken, or separate over time. None of these characteristics affects the safety or quality of a product that has been stored and used in accordance with its label.
All product descriptions, ingredients, and specifications are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any product we offer to any person, household, geographic region, or jurisdiction, on a case-by-case basis.
3. Ingredients, Allergens, and Food Safety
The products sold through the Services are food products intended for human consumption. Your health and safety matter to us, so please read this section carefully.
Ingredient and allergen information. Any ingredient, nutrition, or allergen information shown on the Services is provided for general informational convenience only and may be summarized or updated from time to time. The physical label on the product you receive is the controlling source of ingredient, allergen, nutrition, and usage information. Always read the product label before opening or consuming a product.
Allergens. Our products may contain, or may be produced in facilities that also handle, major food allergens, including soy, wheat, and sesame, among others. If you have a food allergy, sensitivity, intolerance, or other dietary restriction, you are responsible for reviewing the product label and ingredient information before purchasing or consuming any product, and for determining whether a product is appropriate for you. Do not consume a product if you are unsure whether it is safe for you.
Storage, handling, and use-by. Please store, refrigerate where indicated, handle, and use each product in accordance with its instructions and any best-by, use-by, or expiration date printed on its label. Inspect each product upon delivery. Do not consume any product if its packaging is damaged, swollen, leaking, tampered with, or past its printed date, and contact us at orders@eatsessy.com if you receive a product in such condition.
No medical or dietary advice. Information provided through the Services is for general informational purposes only, is not medical, nutritional, or dietary advice, and is not a substitute for the advice of a qualified healthcare professional. The statements and products offered through the Services have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Consult your physician or a qualified healthcare professional before making changes to your diet, particularly if you are pregnant, nursing, taking medication, or managing a medical condition.
4. Orders
When you place an order, you are making an offer to purchase the products in your order. We reserve the right to accept or decline your order, in whole or in part, for any reason at our discretion. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, because we may be unable to accommodate cancellation or change requests after an order has been accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email, billing address, or other contact information you provided at the time of the order.
Returns and exchanges are handled solely in accordance with our Return Policy, as supplemented by the Returns, Refunds, and Cancellations section below.
You represent and warrant that the products you purchase are for your own personal or household use and not for commercial resale, distribution, or export.
5. Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, or any applicable duties or charges, which will be added at checkout where required.
Prices posted through the Services may differ from prices offered through third-party retailers or marketplaces. From time to time we may offer promotions that affect pricing and that are governed by separate terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern with respect to that promotion.
You agree to provide current, complete, and accurate purchase and payment information for all purchases, and to promptly update your account and payment information so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the payment information you provide is true, correct, and complete; (ii) you are authorized to use the payment method for the purchase; (iii) charges you incur will be honored by your payment provider; and (iv) you will pay all charges you incur at the posted prices, including shipping, handling, and all applicable taxes.
6. Promotions, Discounts, and Referral Program
From time to time we may offer discount codes, promotional offers, gifts with purchase, free or reduced shipping thresholds, and referral or rewards programs. Unless we state otherwise: only one discount code or promotional offer may be applied per order; offers may not be combined; offers have no cash value and are non-transferable; and offers are valid only for the stated period and while supplies last.
If we offer a referral program, your participation is subject to any additional program rules we publish, and referral credits or rewards are issued at our discretion and may be modified or revoked. We reserve the right to modify, suspend, or cancel any promotion or referral program, and to disqualify any participant or void any order or reward, at any time and without notice, including where we reasonably suspect fraud, abuse, error, or violation of these Terms or the applicable program rules. Promotions are void where prohibited by law.
7. Shipping and Delivery
We will make commercially reasonable efforts to ship orders promptly. All delivery dates and times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs or other processing, weather, or other events outside our reasonable control. Once we transfer products to the carrier, title and risk of loss pass to you, subject to any rights you have under our Return Policy and applicable law.
You are responsible for providing a complete and accurate shipping address and, where applicable, for ensuring that someone is able to receive temperature-sensitive deliveries. We are not responsible for orders that are delayed, lost, stolen, or undeliverable as a result of an incorrect or incomplete address provided by you. Issues with lost, damaged, or undelivered shipments are handled in accordance with our Return Policy.
8. Returns, Refunds, and Cancellations
Because our products are food items intended for consumption, and for health and safety reasons, products are generally not eligible for return or exchange once they have shipped, except as expressly set out in our Return Policy or as required by applicable law. If you receive a product that is damaged, defective, spoiled, or incorrect, please contact us promptly at orders@eatsessy.com so that we can make it right in accordance with our Return Policy. Any refunds or replacements are provided at our discretion and in accordance with that policy.
9. Intellectual Property
The Services, including all trademarks, trade names, brands, logos, trade dress, text, displays, images, graphics, photographs, video, audio, product reviews curated by us, and the design, selection, and arrangement of the foregoing, are owned by ECJPYC Corporation, doing business as Sessy, or its affiliates or licensors, and are protected by U.S. and foreign copyright, trademark, trade dress, and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, sell, or transmit any material from the Services without our prior written consent. Except as expressly provided in these Terms, nothing grants you any license or right under any copyright, trademark, trade dress, or other intellectual property of Sessy, Shopify, or any third party. All rights not expressly granted are reserved.
"Sessy" and our other names, logos, product names, designs, and slogans are trademarks of ECJPYC Corporation or its affiliates or licensors, whether registered or unregistered. The name, image, voice, likeness, and persona of Chef Esther Choi are used under license and are protected by applicable rights of publicity and other laws. You may not use any of these marks, or the name or likeness of Chef Esther Choi, without our prior written permission. Shopify’s name, logo, and other marks are trademarks of Shopify. All other names, logos, and marks appearing on the Services are the property of their respective owners.
10. Optional Third-Party Tools
You may be given access to third-party tools through the Services that we neither monitor nor control. We provide access to such tools "as is" and "as available," without warranties, representations, or conditions of any kind and without endorsement, and we will have no liability arising from your use of any optional third-party tools. Any use of such tools is entirely at your own risk, and you should review and agree to the relevant third party’s terms before using them. Any new tools or features we add to the Services in the future will also be subject to these Terms.
11. Third-Party Links
The Services may contain links to, or functionality from, websites or resources operated by third parties. We are not responsible for examining or evaluating, and do not warrant, the content, products, or accuracy of any third-party materials or websites. If you access third-party materials or websites through the Services, you do so at your own risk, and we are not liable for any harm or loss related to that access or to any products or services you obtain from third parties. Please review the applicable third party’s policies before engaging in any transaction, and direct any related questions or complaints to that third party.
12. Relationship with Shopify
Our Services are powered by Shopify, which enables us to provide the Services to you. However, any sale or purchase you make through the Services is made directly with Sessy. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Sessy, including any injury, damage, or loss resulting from any product or service. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Sessy.
13. Privacy
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s privacy policy, available here. By using the Services, you acknowledge that you have read our Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes information about your access to and use of the Services in order to provide and improve them, and information you submit may be transmitted to and shared with Shopify and other service providers, which may be located in countries other than where you reside. Please review our Privacy Policy for details about how we and our partners use your personal information.
14. Feedback and User Content
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, photographs, proposals, or other content (collectively, "Feedback"), you grant us a perpetual, irrevocable, worldwide, sublicensable, royalty-free license to use, reproduce, modify, adapt, publish, distribute, and display that Feedback in any medium and for any purpose, including commercial and promotional use such as marketing the Services and our products. We are under no obligation to keep Feedback confidential, to pay for it, or to respond to it.
You represent and warrant that (i) you own or have all rights necessary to the Feedback you submit; (ii) you have disclosed any compensation or incentive you received in connection with your Feedback; and (iii) your Feedback complies with these Terms, does not violate the rights of any third party (including intellectual property, privacy, or publicity rights), is not unlawful, defamatory, abusive, or obscene, and does not contain any virus or malicious code. You may not submit Feedback using a false identity or in a way that misleads us or others about its origin. You are solely responsible for your Feedback, and we may, but are not obligated to, monitor, edit, or remove any Feedback in our sole discretion.
Copyright complaints (DMCA). We respect the intellectual property rights of others. If you believe that any content available through the Services infringes your copyright, you may send a notification under the Digital Millennium Copyright Act ("DMCA") to our Designated Copyright Agent at hello@eatsessy.com with the subject line "DMCA Notice," including: (i) identification of the copyrighted work claimed to be infringed; (ii) identification of the allegedly infringing material and its location on the Services; (iii) your name, address, telephone number, and email address; (iv) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; (v) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf; and (vi) your physical or electronic signature. We will respond to valid notices, may remove or disable access to the identified material, and may terminate the accounts of repeat infringers.
15. Errors, Inaccuracies, and Omissions
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, ingredients, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders, at any time without prior notice, including after you have submitted your order.
16. Prohibited Uses
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful, fraudulent, or malicious purpose; (b) to violate any applicable international, federal, state, provincial, or local law, rule, or regulation; (c) to infringe or violate our intellectual property rights or those of any other party; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or threaten any person, including our team members; (e) to submit or transmit false or misleading information; (f) to upload or transmit any material that does not comply with these Terms; (g) to send or procure the sending of any unsolicited or unauthorized advertising or promotional material, including spam or chain messages; (h) to impersonate or attempt to impersonate any person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that, as determined by us, may harm Sessy, Shopify, or users of the Services or expose them to liability.
You also agree not to: (a) upload or transmit any virus or malicious code; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraper, data-gathering or extraction tool, automated device or process, or artificial intelligence tool (including agentic AI) to access or harvest the Services, except as expressly permitted under the Agents section below; or (f) interfere with, bypass, or circumvent any security or access-control feature, robot-exclusion header, or other measure we use to protect or restrict access to the Services. We may suspend, disable, or terminate your access at any time, without notice, if we determine that you have violated these Terms.
17. Agents
This section (the "Agent Terms") applies if you use, enable, or cause the deployment of an Agent to access, use, or interact with the Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity, and that can act without direct, real-time human supervision.
No Agent may access, use, or interact with the Services unless it identifies itself and operates in strict accordance with this section at all times, and no Agent may access the Services if we have requested that it refrain from doing so. We may limit, including by technical means, whether and how any Agent accesses, uses, or interacts with the Services. Any Agent must: (i) identify, in all HTTP or HTTPS requests, that the request comes from an Agent and disclose the Agent’s name by including "Agent/[agent name]" in the request’s user-agent string; (ii) not conceal or obfuscate that any access or interaction comes from an Agent, including by mimicking human behavior or by completing or circumventing CAPTCHAs or other measures intended to distinguish automated from human use; (iii) respond truthfully to any prompt or measure seeking to determine whether an interaction comes from a human or a computer; and (iv) not circumvent or avoid any measure intended to block, limit, or control how Agents access, use, or interact with the Services.
18. Termination
We may terminate these Terms or your access to the Services, in whole or in part, in our sole discretion and at any time, with or without notice. You will remain liable for all amounts due up to and including the date of termination. The following sections, and any other provisions that by their nature should survive, will continue to apply after termination: Ingredients, Allergens, and Food Safety; Intellectual Property; Feedback and User Content; Disclaimer of Warranties; Limitation of Liability; Indemnification; Dispute Resolution and Governing Law; Severability; Waiver and Entire Agreement; Assignment; and Termination.
19. Disclaimer of Warranties
The information presented on or through the Services is provided for general information purposes only. We do not warrant that this information is accurate, complete, or useful, and any reliance you place on it is at your own risk.
EXCEPT AS EXPRESSLY STATED BY SESSY, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS ANY NON-WAIVABLE RIGHTS YOU MAY HAVE UNDER APPLICABLE CONSUMER PROTECTION OR FOOD-SAFETY LAWS.
20. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SESSY OR ITS PARENTS, AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY, BE LIABLE FOR ANY INJURY, LOSS, OR CLAIM, OR FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THIS SECTION LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE WHERE SUCH A LIMITATION IS NOT PERMITTED.
21. Indemnification
You agree to indemnify, defend, and hold harmless Sessy, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, arising out of or related to (i) your breach of these Terms or any document incorporated by reference; (ii) your violation of any law or the rights of any third party; or (iii) your access to or use of the Services. We will notify you of any claim subject to indemnification, although a failure to promptly notify will not relieve you of your obligations except to the extent you are materially prejudiced. We may control the defense and settlement of any such claim at your expense, including the choice of counsel, but will not settle any claim that imposes non-monetary obligations on you without your consent, which will not be unreasonably withheld. You agree to cooperate in the defense of any indemnified claim.
22. Dispute Resolution and Governing Law
If you have a concern or dispute, please contact us first at hello@eatsessy.com so that we can try to resolve it informally. Most concerns can be resolved this way. Before initiating any arbitration or court proceeding, you agree to send us a written notice of the dispute describing the nature of the claim and the relief requested, and to negotiate with us in good faith for at least thirty (30) days after the notice is received.
Agreement to arbitrate. Except for Excluded Claims (defined below), you and Sessy agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any product purchased through the Services, including its existence, breach, termination, enforcement, interpretation, or validity, will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, as modified by this section. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitration will be conducted by a single arbitrator, in English, on an individual basis. Unless you and Sessy agree otherwise, any arbitration requiring an in-person hearing will take place in New York, New York, or, at your election, in the county where you reside, and hearings may be conducted by telephone or video conference where the AAA rules allow. Payment of filing, administration, and arbitrator fees will be governed by the AAA’s Consumer Arbitration Rules. The arbitrator’s award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class action and jury trial waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND SESSY EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE OR CONSOLIDATED PROCEEDING. All claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding, and the arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding. If this class action waiver is found to be unenforceable as to a particular claim or request for relief, then that claim or request (and only that claim or request) must be brought in court, and all other claims remain subject to arbitration.
Exceptions. The following are "Excluded Claims" that either party may bring in court instead of arbitration: (i) an individual claim within the jurisdiction of a small claims court; and (ii) a claim seeking injunctive or other equitable relief for actual or threatened infringement or misuse of a party’s intellectual property rights.
Your right to opt out. You may opt out of this arbitration agreement and class action waiver by emailing hello@eatsessy.com within thirty (30) days of the date you first accept these Terms, stating your full name and that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
Governing law and venue. These Terms, and any dispute arising out of or relating to them or to your use of the Services, are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. For any Excluded Claim, any claim if you have validly opted out of arbitration, and any proceeding to compel arbitration or to confirm, modify, or vacate an arbitral award, you and Sessy agree to the exclusive jurisdiction of, and venue in, the state and federal courts located in New York, New York, and you consent to personal jurisdiction in those courts.
Severability of this section. If any portion of this Dispute Resolution and Governing Law section (other than the class action waiver, which is addressed above) is found to be unenforceable, the remaining portions will remain in full force and effect. This section survives termination of these Terms.
23. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the unenforceable portion will be severed from these Terms without affecting the validity and enforceability of the remaining provisions.
24. Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision. These Terms, together with any policies or operating rules we post on the Services, constitute the entire agreement between you and us regarding your use of the Services and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, including any prior versions of these Terms. Any ambiguity in these Terms will not be construed against the drafting party.
25. Assignment
You may not assign, transfer, or delegate these Terms or any of your rights or obligations under them without our prior written consent, and any attempt to do so will be void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice.
26. Headings
The headings in these Terms are for convenience only and do not limit or otherwise affect the meaning of any provision.
27. Changes to These Terms
You can review the most current version of these Terms at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting the updated version on this page, and it is your responsibility to check this page periodically. We will provide notice of material changes as required by applicable law, and any changes will be effective on the date posted or on the date otherwise specified. Your continued use of the Services after changes are posted constitutes your acceptance of those changes.
28. Contact Information
If you have any questions about these Terms, please contact us at hello@eatsessy.com.
Notice to California residents. Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice: the Services are provided by ECJPYC Corporation (d/b/a Sessy), 363 Bond Street, Brooklyn, NY 11231, hello@eatsessy.com. If you have a complaint regarding the Services or wish to request further information, you may contact us at that address. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
ECJPYC Corporation (d/b/a Sessy)
363 Bond Street, Brooklyn, NY 11231
hello@eatsessy.com
